When you purchase a license, you get lifetime access to the plugin, updates, and standard support.
However, during the first 6 months after your purchase, you also receive premium support.
Premium support places you at the top of the queue and ensures you receive priority assistance compared to users without premium support access.
If your license expires, you lose premium support. Everything else remains the same.
What does not change when your license expires
- The plugin will continue to work as usual.
- You will keep receiving updates.
- You will still have access to standard support.
What changes when your license expires
- You will no longer have access to premium support.
- To regain premium support, you will need to renew or purchase a new license.
How to renew your license
To renew your license and continue accessing premium support, look for the renewal link in your account page -> licenses tab